Customer Support

If you need to contact us for customer support issues, please send us an email to support@puzzlingpixel.com

Please include your name, address (in case we need to send you a replacement part), telephone (if you feel it’s necessary) and the nature of the issue.

Replacement Parts/Returns and Exchanges – We offer replacement components that are missing or due to damage during production within 14 days of purchase from an authorized reseller. We do not offer refunds or exchanges. If you have an issue with one of our games we ask that you contact us and not attempt to return the game to the store you purchased it at.

Price Matching – We do not offer price-matching from other retailers. We do not offer price adjustments based on our own sale prices. We apologize for any inconvenience this may cause.

Thanks!